Your Step-by-Step Guide to Buying Online from Gordons Chemists

Our checkout process is designed to make completing your purchase as easy as possible.

To begin to make your purchase, simply select the quantity you would like to buy, and click 'Add to Basket'. When you click add to basket, you will be taken to your shopping basket page. This can be edited or updated at any time.

When you are viewing your shopping basket, you have the option of continuing to browse our online shop, or simply checking out.

From here, you are only a few clicks away from completing your purchase!

You will be asked to enter your billing information, the address to which you would like your order to be delivered, and your credit/debit card details.

Checking out is easy - our secure website leads you step-by-step through the process.

If you have any queries at all, or if you would like to speak to someone in person, or if you would prefer to place an order by telephone - please phone: 02840 620198 or 02840 669000.

Delivery Information:

Due to the ongoing problems caused by Royal Mail strike action, we have made the decision to post all orders using Parcelforce Worldwide. Parcelforce offer a premium service, guaranteed delivery, and are not affected by the strike action.

Delivery costs just £3.00 per order, however if your order value is £40.00 or greater, we will deliver your order free of charge.

You can, for a £4.99 surcharge, upgrade your delivery to Next Working Guaranteed. This will ensure that your order is delivered the next working day (applicable to orders placed before 1pm).

It is our goal to process and dispatch your order as quickly as possible. We aim to process and dispatch all orders placed by the end of the next working day (please note that this applies to orders placed before 12 noon; orders placed after 12 noon may not be dispatched for 2 working days).

We require a signature for all orders - why not have your order delivered to your place of work if you will not be available during the day? Please note that we cannot guarantee Next Day delivery with Royal Mail, as this service is not guaranteed.

Your order will be securely packed - we use cardboard boxes and appropriate material to pack around the goods you order to ensure that your product will not be damaged in transit. We never use Jiffy Bags or envelopes.