Security & Privacy Policy

Whether you are interested in heathcare products, the leading electrical brands, or great value fragrances - you can rest assured that Gordons Chemists Online take your Online Security, Safety and Right to Privacy very seriously.

Gordons Chemists use Realex Payments for the handling of online transactions. Realex Payments is one of Europe's leading Payment Service Providers. Based in Dublin, Ireland, Realex Payments was founded in 2000. Realex Payments process millions of transactions every year, for merchants based both internationally and in the UK & Ireland; across a wide range of industries including online retailers, airlines, mobile carriers, utilities, insurance companies and gaming companies. Your details are kept secure via a number of measures - ensuring your total security.

Numerous layers of technology are in place to ensure the confidentiality, authentication and integrity of information. Visa and MasterCard have accredited Realex Payments with the highest level of Payment Card Industry security compliance standards, demonstrating a continued commitment by Realex Payments to exceeding industry standards.

Gordons Chemists Online employ sophisticated fraud prevention systems to detect instances of fraud on our website. We take fraud seriously, and always pass information on to the relevant authorities when we believe that attempted fraud has occurred on our website.

Gordons Chemists is committed to protecting your right to privacy. We know that you care how information about you is used and shared, and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Gordons Chemists. By visiting the website of Gordons Chemists (www.gordons-chemists.com), you are accepting and consenting to the terms and practices described in this Privacy Notice.

No personal information will be collected except where it is specifically and knowingly provided by you. Any information you do provide will be used only in a lawful and fair manner, and in accordance with the Data Protection Act (1998) and subsequent revisions thereof.

Any information you provide will be securely held by Gordons Chemists, and/or by the hosts of this website. You have the right under the Data Protection Act 1998 to request a copy of any personal data we hold about you. We reserve the right to charge a small fee for the provision of such information.

We will not sell or share your personal details with any 3rd party, other than for the purposes of delivery of items or processing of payment.

We will retain certain of your personal details for our own use, to include that necessary to fulfil orders and receive payment, and in order to improve the website and the service we provide.

We may from time to time contact you in order to inform you of a promotion or special offer that we feel may be of interest you. We will not contact you without your express permission. In order to indicate that you do not wish to receive contact from Gordons Chemists you must indicate this at time of registration, by not selecting the option to join our mailing list, or subsequently by email to unsubscribe@gordons-chemists.com.

We may use technology to track patterns of behaviour of visitors to www.gordons-chemists.com. This can include using a ‘cookie’ which is stored on your browser. ‘Cookies’ enable Gordons Chemists and many other websites who employ them to monitor traffic to their website. Such helps the user to understand which areas of a website are of particular interest to a visitor, or which areas require updating. Your internet browser can be set to block cookies should you wish, however to do so will prevent www.gordons-chemists.com, and many other websites including those of most online retailers, from functioning to maximum efficiency and to your complete satisfaction.

Gordons Chemists may amend this Privacy Policy from time to time and without notice. In the event that any substantial changes are made to it, Gordons Chemists will notify you via email or by an announcement on the website www.gordons-chemists.com.